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for issues related to the harvest pod or its installation (e g , leaks), please consult a harvest qualified installer for assistance for issues related to, or warranty on, the heat pump, hot water tank, air handler unit, and other system devices please consult the documentation from the respective manufacturer for any remaining questions or concerns about your harvest thermal battery system™ contact us at mailto\ support\@harvest thermal com or 510 962 6898 during business hours we welcome all feedback